When I started blogging, I named the blog Customer Experience 101.  Through the years it has evolved to a blog exclusively for the nonprofit sector, so I have decided it’s time for a new start.   If you enjoy this blog, I would encourage you to check out the other one by visiting http://customerexperience101.blogspot.com/.

As time premits I will repost some of hte best blogs here as well!  I hope you enjoy reading, learning and participating in this one.