The Best $29 Add-On Ever

Today I was asked if I knew of an easier way to remove duplicates from the numerous spreadsheets nonprofit accountants and fundraisers use?

As a matter of fact, I do.  My very favorite add-on of all time is made by Able Bits, and it changed my life. 🙂

Their Duplicate Remover tool lets you remove duplicates from your Microsoft Excel 2010 worksheets or find unique entries in your tables in a breeze (and it really is a breeze).  You can also:

  • Instant search to remove duplicates in 1 Excel table.
  • Use step-by-step wizard to find all Excel duplicates in 2 spreadsheets with different number of columns.  (This feature makes it easy to match constituents.  For example: Assume you had a list of people who donated, but you only had the email address.  With this tool you could match the email only list to your complete donor list to help fill in the blanks on the email list in seconds.)
  • Choose one or several columns for comparison.
  • Delete all duplicated rows; select and color found entries or add a status column; copy or move dupes to another location (I love this feature too.  Let’s assume we have two lists of donors from two events and we want to see how many match.  This feature allows us to compare the two lists and move all the matches to a new location.  In seconds, we end up with all of the donors that were on both lists in a new separate list to follow-up with.  AWESOME!!!)

This tool is a must have time saver for those nonprofit professionals trying to match one list to another for events, solicitations, analysis, and more.

Take-away:  Try the Duplicate Remover for free here!

The Most Powerful Word in Building Loyalty

SORRY!

You can’t win them all, but you sure can apologize and own your losses.  Pleasing everyone is a daunting task, and if that is all you try to do you probably won’t ever get anything done.  Worse, you are pretty unlikely to be successful.

With all of that said, one of the best tools you have to create a positive experience in an unfortunate situation is the power of the phrase, I am sorry.  I think we all know it, but it can be hard to execute.  It means that you may have to have a difficult conversation or swallow your pride, but I can tell you an apology can go a long way to build loyalty.

Take-away: Next time you are in an unpleasant situation here are some steps to follow.

1. Listen to the person share why he/she was upset.

2. Repeat what you did that upset the person in question.

3. Apologize for that action.

4. Share what you will do to prevent that action from happening in the future.

5. Take action to prevent the action as you indicated you would.

6. Move on!  Life is short, don’t dwell on mistakes.  After all, we are all human. 🙂